POLICIES

1. Shipping Policy

Processing Time:

Orders are processed within 2-5 business days. Once your order is shipped, you will receive a tracking number via email.

Shipping Times:

Domestic Shipping: Typically takes 7-15 business days.
International Shipping: Delivery may take 15-30 business days, depending on the destination and customs processes.

Shipping Costs:

Shipping costs vary based on the destination and total weight of your order. Final costs are calculated at checkout.

Delays:

While we aim to deliver on time, delays may occur due to customs, courier issues, or unforeseen circumstances. Please contact us if your order exceeds the estimated delivery window.

2. Return and Refund Policy

Eligibility for Returns:

Items can be returned within 30 days of delivery for a refund or exchange. To be eligible, the item must be unused, in its original packaging, and in the same condition as received.

Non-Returnable Items:

Items damaged due to misuse or mishandling

How to Initiate a Return:

Contact our customer service at [email/contact form link] with your order number and reason for return. You will receive return instructions within 48 hours.

Refunds:

Refunds will be processed within 7-10 business days after the returned item is inspected. Shipping fees are non-refundable unless the return is due to a defect or incorrect item received.

Return Shipping:

Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Cancellation Policy

Orders can be canceled within 24 hours of placement for a full refund. After this period, cancellations may not be possible if the order is already being processed.

4. Warranty Policy

We offer a 1-year warranty on select products for manufacturing defects. Warranty claims do not cover wear and tear, accidental damage, or misuse.

5. Privacy Policy

Information Collection:

We collect information such as your name, email, address, and payment details solely for the purpose of processing and fulfilling your order.

Data Protection:

Your information is stored securely and will never be shared or sold to third parties

Third-Party Services:

Our payment processors adhere to industry-standard security protocols to protect your sensitive data.

6. Terms of Service

By using our website, you agree to the following:

You are at least 18 years old or have parental/guardian consent.
You will not use our products for illegal or unauthorized purposes.
We reserve the right to modify product prices, descriptions, and availability without prior notice.

7. Customer Support

For any inquiries, please contact us at:

Email: mario.dipreta28@gmail.com
Hours: Monday to Friday, 9 AM - 5 PM [Your Time Zone]

8. Disclaimer

Our business operates as a dropshipping store. Products are shipped directly from our suppliers, which may affect packaging and delivery times.